Shipping policy

At 9ts Mart, we are committed to delivering your orders safely, quickly, and efficiently. Please read below for important details about our shipping process.

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Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed the next business day.

You will receive a confirmation email with tracking information once your order has been shipped.

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Shipping Time & Rates

We offer fast and reliable shipping across the country:

Please note that delivery times may vary depending on your location and external factors such as holidays or weather delays.

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Shipping Locations

We currently ship nationwide within [Pakistan].
If you're located outside this area and wish to place an order, please contact us at [9tsmart786gmail.com].

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Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can track your package directly using the link provided in the email.

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Lost or Damaged Packages

9ts Mart is not responsible for lost or stolen packages confirmed to be delivered to the address entered at checkout.
However, we will assist you in locating the package by working with the shipping carrier. For damaged packages, please contact us within 48 hours of delivery with clear photos & videos before opening the parcal.

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Customer Support

If you have any questions about your order or need assistance, feel free to reach out to us:

📧 Email: [9tsmart786@gmail.com]
📞 Phone: [+92 329 5582494]

Thank you for shopping with 9ts Mart!
We appreciate your trust and are here to make your shopping experience smooth and satisfying.